FTI is committed to protecting your personal data in accordance with Belgian and European data protection regulations, including the General Data Protection Regulation (GDPR).
Please read this privacy statement carefully. It outlines not only your rights but also how to exercise them.
Flanders Technology and Innovation BV, located at Z.1 Researchpark 160, 1731 Asse, Belgium and with company number 1003.648.706 (RLE Brussels, Dutch-speaking division).
Depending on what data you share with us and the features you use on the FTI App, FTI processes different types of personal data. If FTI processes your personal data, this may include the following types:
FTI processes personal data as the controller. The controller is responsible for determining the purposes and means of the data processing. This article 4 outlines the purposes for which we process your personal data, the legal basis we rely on for doing so, and the period during which we retain your personal data.
What personal data FTI processes depends on what you choose to share and how you use the FTI App. Please note that the functionality of our app and services may evolve, and new features may be added from time to time. Any changes made to this policy will be announced on our app and/or website, and where necessary, will be subject to additional approval.
For certain processing purposes, FTI requires your explicit consent. The consent you provide is always free and free, and you have the right to withdraw your consent at any time. You can withdraw your consent by sending an email to dpo@fti.vlaanderen. Withdrawing your consent does not affect any data processing carried out prior to this withdrawal or to processing activities based on another legal basis.
| Purpose | Categories of Personal Data | Legal Basis | Retention Period |
|---|---|---|---|
| To log in and register your account on the FTI app. | Identification and contact details Account details Technical data |
Performance of a contract | For the duration you wish to use the FTI app. Your personal data will be deleted no later than three (3) years after the termination of the agreement between you and FTI. |
| To use the FTI app, such as participating in competitions, challenges, and events organized via the FTI app, comparing your efforts with other FTI users and/or elite athletes, analyzing your past performances, conducting performance analyses (e.g., the influence of factors such as heart rate, movement, etc.), visualizing your results through dashboards, and displaying fair competition results, etc. For recording and analyzing your (sporting) performances and collecting certain health-related data (if you consent hereto), a connection between your smartwatch and your FTI account is required. Alternatively, data may be collected via wearables linked to a bike or device provided by FTI for participation in the competition or challenges. For linking your smartwatch and collecting health-related data, you must always provide your explicit prior consent. |
Identification and contact details Sport performance data Health-related data Technical data |
Performance of a contract and Consent (for the processing of health-related data) The consent you provide is always free. You have the right to withdraw your consent at any time, free of charge, by sending an email to: dpo@fti.vlaanderen. |
The retention period varies from the duration of an app visit to as long as your consent is not withdrawn. For information on the retention period of personal data processed through cookies, please refer to our cookie policy. In any case, your personal data will be deleted no later than three (3) years after the termination of the agreement. |
| To process health-related data in the context of burnout research conducted by FTI or for future scientific research carried out by FTI or other research institutions or entities. If applicable, you must always provide your explicit prior consent for this purpose. |
Identification and contact details Sport performance data Health-related data Technical data |
Legitimate interest And Consent (for the processing of health-related data) The consent you provide is always free. You have the right to withdraw your consent at any time, free of charge, by sending an email to: dpo@fti.vlaanderen. |
As long as this is necessary for our legitimate interest. In any case, this data will be deleted or anonymized (i) when you withdraw your consent; and (ii) within a reasonable period after the data is collected. |
| For advertising purposes and to send newsletters (so that FTI can keep you informed about its upcoming events, competitions, promotions, products, services, and offers, etc.), If applicable, you must always provide your explicit prior consent for this. |
Identification and contact details | Consent The consent you provide is always free. You have the right to withdraw your consent at any time, free of charge, by sending an email to: dpo@fti.vlaanderen. |
As long as your consent is not withdrawn. This data will be deleted as soon as FTI determines that the contact details are no longer in use. |
| Management of our relationship, to answer your questions, provide information, and facilitate communication with you (including providing support). | Identification and contact details All feedback and information you share with us during our contact |
Performance of a contract and/or Legitimate interest (as applicable) |
For as long as necessary to fulfill the contract or to maintain contact with you. Your data will, in any case, be deleted no later than two years after our last contact if you are not a member, or three years after the termination or end of our relationship if you are a member. |
| Posting images on social media or the website for the promotion or publicity of FTI's past events and competitions. In principle, no photos of you will be taken without your knowledge (unless you are not identifiable). If applicable, you must always provide your explicit prior consent for this. |
Identification and contact details Photos and videos taken during events and/or competitions |
Consent The consent you provide is always free. You have the right to withdraw your consent at any time, free of charge, by sending an email to: dpo@fti.vlaanderen |
As long as your consent has not been withdrawn. |
| To gain analytical, technical, and statistical insights for the improvement of our services, our FTI app, and your user experience. | Technical data Usage data All feedback and information you share with us |
Consent The consent you provide is always free. You have the right to withdraw your consent at any time, free of charge, by sending an email to: dpo@fti.vlaanderen |
The retention period varies from the duration of your app visit to as long as your consent remains in effect. This data will in any case be deleted or anonymized (i) when you withdraw your consent; and (ii) within a reasonable period after the data is collected. For more information on the retention period of personal data collected via cookies, we refer to our cookie policy. |
| For the execution of our accounting and (business) administration (such as managing our relationship and handling any complaints). | Identification and contact details Information related to provided services All additional information you provide us or that relates to our relationship |
Performance of a contract and/or Legitimate interest (as applicable) |
As long as necessary for our legitimate interest. Your personal data will be deleted at least ten years after the termination or end of our relationship. |
| To comply with our legal obligations (including responding to requests from data subjects, respecting your (consent) preferences, protecting the rights of others, and for security and safety purposes, etc.). | Identification and contact details Usage data Technical data Other personal data (depending on the relevant legal obligation) |
Legal obligation | The retention period varies from the duration of an app visit to as long as legally required. Your personal data will be deleted at least ten years after the termination or conclusion of our relationship, unless a longer retention period is required under applicable law. |
For more information about the specific retention period, you can always send an email to: dpo@fti.vlaanderen.
To achieve the purposes outlined in section 3, it may be necessary for us to share your personal data with the following third parties:
Please contact us if you want more information about the third parties with whom your personal data is shared.
Our processors always act under our responsibility. If we engage processors, this will always be done in accordance with a data processing agreement that meets the requirements of applicable data protection laws and protects your personal data as best as possible.
In principle, your personal data will not be transferred to countries outside the European Economic Area ("EEA"), unless you are located outside the EEA and use our App from outside the EEA.
Within the scope of Articles 15-22 of the GDPR, you have the following legal rights:
Exercising your rights is generally free of charge. Only in the case of unreasonable or repetitive requests do we reserve the right to charge a reasonable administrative fee. We will inform you of the amount before charging it.
If you would like to exercise your rights, please send an email to dpo@fti.vlaanderen.
To assist you as efficiently as possible, we kindly ask you to specify which right you wish to exercise and describe your request as clearly as possible. Please be aware that we may request additional information to ensure that we are communicating with the correct individual.
If you contact us to exercise your rights, we will respond within one month. In exceptional cases, this may take longer (up to a maximum of 3 months), but we will inform you within one month about the reasons for the delay.
FTI takes appropriate technical and organizational security measures to protect your personal data against destruction, loss, misuse, unauthorized alteration, and unauthorized disclosure of or access to your personal data. Please contact us if you would like more information about the specific measures taken.
Despite the measures we take, you should be aware that there are always risks associated with transmitting personal data via the internet. The security and protection of your personal data can never be fully guaranteed, nor can we ensure that unauthorized third parties will never be able to bypass these measures or use your personal data for unlawful purposes.
Yes, if you believe that the processing of your personal data infringes the GDPR, you have the right to file a complaint with the supervisory authority in the member state of your residence, the place where you work, or the place of the alleged infringement. In Belgium, the competent authority is the Gegevensbeschermingsautoriteit (“GBA”):
www.gegevensbeschermingsautoriteit.be
Drukpersstraat 35, 1000 Brussels, Belgium
+32 (0)2 274 48 00
contact@apd-gba.be
We would appreciate the opportunity to resolve your concerns before you contact the GBA and kindly ask you to contact us first.
You can send an email to dpo@fti.vlaanderen.
The FTI App may contain links to third-party applications and websites. When you are redirected from our App to another application or website, different terms, privacy policies, and cookie policies may apply. FTI is not responsible for the content of these applications and websites and is not liable for the privacy standards and practices of those third parties. We recommend that you review the relevant privacy policy of these third parties before accepting their cookies and visiting their applications and/or websites to ensure that your personal data is adequately protected.
If we have lawfully shared your personal data with a third party (who is not a processor of us), we are not liable for any unlawful processing or misuse by that third party.
FTI is only liable for damage caused by the processing of personal data if it has not fulfilled the specific obligations under applicable data protection laws. In no event shall FTI be liable for any special, incidental, indirect, or consequential damages or losses.
Please note that the operation of the FTI App and services may evolve, and additional functionalities may be added from time to time. Any changes we make to this privacy policy will be announced on our FTI App and, where necessary, subjected to further approval.
Please review this privacy policy regularly to stay informed of any changes that may affect you.
This privacy statement is governed, interpreted, and enforced in accordance with Belgian law. The courts of Brussels (Dutch-speaking section) have exclusive jurisdiction to hear any dispute arising from the interpretation or execution of this privacy statement, without prejudice to the consumer's right to bring a dispute before a competent court based on a mandatory legal provision.
Last updated: 14/10/2024
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